Start Date: January 6th
Application Deadline: 10/18/2024
The Client and Portfolio Administrator within the Client Implementation team will be responsible for account off-boarding process, custodial changes account transfers, monthly and quarterly reporting, client portal set up, and other administrative CSA related tasks.
Is this role right for you? In this role, you will:
- Champions a customer focused culture to deepen client relationships and leverage broader firm’s relationships, systems and knowledge.
- Support Client Service Administration team with account off-boarding process, custodial changes account transfers, monthly and quarterly reporting, client portal set up, and other account administrative CSA related tasks.
- Work closely with Account Data Management Administrator (ADMA), as well as all other Operations teams to resolve any questions, reduce errors, in preparing monthly and quarterly client mailings and to ensure that all documentation is sent out to clients accurately and on a timely basis.
- Keep client documentation up to date. Ex. monthly letters, welcome kits, working with client or their accountant to find missing book value information.
- Follow compliance procedures and notify Compliance promptly of new or unusual activity.
- Quality Assurance: Validate reports, invoices, receipts etc. before they are sent out.
- Ensure prompt payment of JFL invoices and work with Account Manager to collect outstanding balances.
- Other tasks as requested by management.
- Understand how the firm’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with firm’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high-performance environment and contributes to an inclusive work environment.
- Understand how JFL’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high performance environment and contributes to an inclusive work environment.
Do you have the skills and requirements that will enable you to succeed in this role? We’d love to work with you if:
- High-level of attention to detail and accuracy.
- Strong customer service.
- Proactive and professional when managing customer issues.
- Reliable, with a good sense of judgment.
- Innovative and eager for involvement in news projects and initiatives.
- Excellent communication skills, both written and verbal.
- High levels of self-motivation and self-discipline.
- Bilingual, French and English.
What’s in it for you?
- You’ll be part of a diverse, collaborative, innovative, and high-performing team.
- In-depth training to prepare you for the role, as well as ongoing coaching and feedback to help you succeed!
- Exclusive student events such as Scotia Student Day, Lunch & Learns, leadership panels, and much more!
- Bank-wide orientation to learn more about Scotiabank and gain exposure to senior leadership across the organization.
How do I apply?
Location(s): Canada : Quebec : Montreal || Canada : Quebec : Anjou || Canada : Quebec : Gatineau || Canada : Quebec : Laval || Canada : Quebec : Quebec