Quality Assurance Associate – Intern

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Internships

Please note: To be eligible for internship positions, candidates must be able to fulfill the term of the contract (4 Months) and must have graduated within the past 2 years. Expected start date: September 2024

 

Please note: Please note that visa sponsorship or relocation will not be offered for this position. 

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

 

We encourage applicants with accessibility needs to notify us if they have any accommodation needs during the application and/or interview process. Please visit www.haleon.com/accessibility to learn more about our commitment to accessibility.

 

Are you looking for an exciting and purposeful 8- or 12-month internship opportunity in the sustainability field? Do you have a genuine interest in and commitment to breaking down the social and environmental barriers that hold people back from better everyday health? If so, this role could be exactly what you’re looking for on your path to growth and development!

JOB PURPOSE:

As a member of our Quality Assurance team, you will help ensure the safety and integrity of Haleon Consumer Healthcare products in Canada. You will learn and assist with managing the complaint process, maintain robust documentation practices, and ensure compliance with regulatory standards. Collaborating with quality organizations and CMO partners, you will help drive quality improvements and address compliance issues. This role is a vital part of our Quality team, focusing on maintaining product supply and upholding Haleon’s commitment to high-quality consumer healthcare products.

 

Why Join Haleon?

  • Purpose-led organization focused on delivering better everyday health with humanity;
  • Competitive compensation;
  • Inclusive, diverse, and collaborative culture;
  • Hybrid model in a modern office located in Mississauga;
  • Fitness centre and bistro onsite.

KEY RESPONSIBILITIES:

 

Local Market Complaint Handling:

  • Support the overall complaints management process, including inspection and routing of complaint samples, and identification and escalation of unusual trends.
  • Support timely records retention, archival, and destruction practices in accordance with the Haleon records retention schedule.
  • Ensure robust documentation management practices in accordance with ALCOA principles, maintaining data integrity for created records.
  • Complete assigned workload in accordance with defined targets while maintaining consistent, quality work and compliance with procedures and regulations.
  • Maintain awareness of the most current GMP practices and regulatory agency compliance enforcement trends applicable to Haleon Consumer Healthcare Canada.
  • Work with quality organizations at Haleon sites and the CMO organization to negotiate agreement on quality improvements and on the priorities and timeframes for correcting compliance deficiencies to support product supply to the Canadian market.
  • Support the SME in the creation and revision of local standard operating procedures, work instructions, reference documents, and forms as required.

 

BASIC QUALIFICATIONS:

We are looking for professionals with these required skills to achieve our goals:

  • Must be available for the total duration of the 4-month contract
  • Enrolled (or graduated within last two years) in life sciences or equivalent studies at a post-secondary institution.
  • Knowledge of regulatory requirements pertaining to GMP.
  • Basic understanding of in quality assurance systems particularly in the areas of batch release, product incidents, artwork control, change management and post-market surveillance.
  • Knowledge on effective quality documentation systems.
  • Ability to champion initiatives from start-to-finish.
  • Strong problem-solving skills, with ability to think analytically.
  • Excellent written, verbal communication and interpersonal skills.
  • Analytical mind, good attention to detail and problem-solving skills within a structured process.
  • Good team player – works well in cross-functional teams.
  • Good time management skills, with ability to multi-task and work under pressure.
  • Ability to self-motivate and be resilient
  • Able to work effectively in English.
  • Strong general computer literacy with Intermediate skills in Microsoft Word, Excel, Power Point and Outlook.

 

PREFERRED QUALIFICATIONS:

f you have the following characteristics, it would be a plus:

  • Able to deliver positive and proactive communications and foster excellent working relationships with stakeholders at any level of the organization.
  • In depth knowledge of Canadian GMP requirements related to assigned product portfolio.
  • Experience with SAP ERP systems.

CLICK HERE TO APPLY