Location

If in Ottawa, you must be in the office at least three days a week. Other Canadian Locations – Remote

About the team

Reporting to the Manager, Architecture & Applications, the Application Lifecycle Management Co-Op/Intern, in partnership with their team members within the Application Lifecycle Management (ALM) team, is responsible for all applications lifecycle management, including for those managed by teams outside of Corporate IT. 

The Application Lifecycle Management Co-Op/Intern is responsible for ensuring the governance and integrity of our applications is maintained throughout the useful life of each application. 

The ALM team serves every area of the business and works across multiple business units and teams to ensure everyone has access to the right application information. In addition to consulting the business to deliver those services, ALM works closely with Finance for vendor management and Strategic Security Compliance and Security Operations for vendor and application security. 

This is an 8-month position starting in September 2024.

What you will do

• Work closely with other Corporate IT teams, IT Business Partners, App Excellence team members and business users to identify and analyze business processes, user and system requirements to complete the Application Lifecycle Management checklist, ensuring applications are compliant
• Complete business criticality scorecards in conjunction with the business
• Responsible for the data quality of the catalogue of all applications, ensuring all who need application help have the right information (e.g. Service Desk, Corporate Services, Security Operations, adjacent teams, etc.)
• For applications identified as having duplicate functionality, work with users of the applications and the ARB to identify which can and will be decommissioned
• For applications identified as being in the queue for decommission, work with users to migrate them to the supported tool
• Follow the application decommission process once tools have no users
• Contribute to business analysis, implementation, integration, configuration, and testing in support of the applications under the ALM purview
• Identify any knowledge based articles that could and should be written for the application, and then do so
• Identify opportunities to mature and improve our Application Lifecycle Management
• May perform additional projects upon request

What we are looking for

• Studying Information Systems, Computer Science, Security, or related field
• Functional/professional experience in business analysis, project management, testing, application support, implementing, configuring, and/or supporting applications
• Demonstrates ability to prioritize tasks based on the needs of the business
• A clear, concise, and professional communicator with the ability to present information, knowledge, and content with justification to a variety of audiences
• Analytical and problem solving skills, with the ability to apply sound judgement and think critically Demonstrated ability to identify and evaluate several alternative solutions to meet the business needs

Things that Would Definitely Help

• Experience with design, configuration and/or support of a variety of applications apps such as, desktop applications/tools e.g. Putty, SnagIt, or experience with cloud applications e.g. Atlassian, Microsoft, ServiceNow, Salesforce, Eloqua, SuccessFactors, Gainsight, Netsuite
• Understanding of the Software Development Lifecycle (SDLC) & Agile best practices
• Knowledge of cloud technologies, object-oriented, and web-based systems, applications, environments, and relevant tools/technology
• Having a technical background, system/data integration experience, or experience with API development is a plus
• Working knowledge of SQL for querying databases

We’re accepting applications now through Tuesday, June 6, 2024. All submissions will be reviewed during this time, as well as after the posting closes.

#Coop, #Internship, #Intern #LI-Hybrid, #LI-Remote

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons