Calgary, AB (Hybrid In-Office)

For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in electronic processing and filing technology to prepare all types of returns, including personal, small business, corporate, farm, trucker, fishing, U.S., rental and estate.

Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and inspire confidence in our clients and communities. We know that the ability to deliver outstanding client service starts with having the best talent on our team, and if you want to be part of our success story then we want to hear from you!

The Opportunity:

We are seeking an enthusiastic and driven student interested in pursuing a career in Product Management to join us for a 4-month term (May to August 2024). As an Intern on H&R Block’s Products & Services team, you will gain experience in the tactical and strategic activities of product management of a diverse portfolio of both internal and external proprietary software applications.

This position is based in Calgary and offers a hybrid work schedule, with 3 days per week in-office.

Key Areas of Responsibility:

• Assisting Product Managers with the day-to-day activities of managing product development backlogs.
• Participating in cross-functional planning meetings and scrum ceremonies as required.
• Working with cross-functional teams and stakeholders to help with product discovery activities, requirements gathering and other planning activities.
• Assisting the UX team with planning, execution, and analysis of user research projects.
• Analyzing product analytics to uncover user behaviour insights and making recommendations to inform product strategy and roadmaps development.
• Performing in-depth competitive research to help inform product strategy.
• Assisting with other miscellaneous Product Management, UX and copywriting tasks as requested.

Key Qualifications:

• A minimum of 2 years completed towards a post-secondary program in a relevant field. Completion of a Product Management (or similar) program or courses would be an asset.
• Organized, methodical and detail oriented.
• Strong written and verbal communication skills.
• Excellent collaboration skills, with the ability to take direction from multiple leaders.
• A motivated high achiever, willing to roll up your sleeves to help where needed and be comfortable with ambiguity.
• An analytical and a good critical thinker, with the confidence to share your insights and ideas.
• Open to accepting and implementing constructive feedback.
• Prior experience working with software products an asset but not required.
• Prior experience working with financial services an asset but not required.

Do you have a passion for Product Management, along with the skills and qualifications required for this GREAT opportunity?

If so, we invite you to send your resume to [email protected], including the position title in the subject line.