At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.
Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus and high-performance application developers? We want to hear from you.
As a UX Research Intern, you will play a crucial role in supporting the UX Research efforts within Product Design Team. This internship offers a unique opportunity to gain hands-on experience and to make a real impact using various UX Research methods, including user interviews, usability testing, and qualitative research methodologies. Collaborating closely with our seasoned UX researchers and cross-functional teams, you will contribute to the enhancement of our products and services, ensuring they meet the needs and expectations of our users. In this role, you will be reporting to the Product Design Leader, but working closest with the UX Research team.
You’re great at…
- Usability Testing: Proficient in planning and conducting usability testing.
- User Personas: Creating and refining user personas based on research findings and utilizing personas to guide design decisions.
- Surveys: Experience in crafting and deploying user surveys for UX analysis.
- Presentation: Ability to present findings and recommendations to team members or stakeholders.
- User Interviews: Skilled in moderating and note-taking during user interviews, ensuring effective communication and comprehensive documentation of user insights.
- Able to utilize secondary research methods to inform and evaluate design and product decisions.
- Heuristic Evaluations: Competent in conducting heuristic evaluations to identify usability issues and provide actionable recommendations.
- Familiarity with UX research tools like User Testing or survey platforms.
Who are you?
- Working towards a Bachelor of Design, human-computer interaction, psychology, or a related field
- Previous UX related intern experience
- You love to learn and give meaning to data.
- Looking into complex problems and making sense of it for a broader team.
- Validating ideas, features, and assumptions is your comfort zone
- You understand how critical it is to have an advocate for the user at all times.
- Experience with Figma, User Testing, Survey Tools
Must have:
- UX Research portfolio that demonstrates your skillset and interest in the field
Nice to have skills:
- Experience working in a FI or FinTech setting
Workstyle: Hybrid*
Location: Toronto
Term: May – August 2024
Duration: Monday – Friday
*Must be eligible to work for Interac Corp. in Canada in a Full Time Capacity
PLEASE NOTE: to be eligible for Interac internship roles, you must be currently enrolled in a post secondary academic institution.
Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:
- 5-year employment verification;
- Canadian criminal record check;
- Education verification;
- Canadian ID cross-check;
- Public safety verification; and
- Credit inquiry
How we work
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:
Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.
Core Values: They define us. Living them helps us be the best at what we do.
Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.
Education: To ensure you are the best at what you do we invest in you