At TD we’re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes … because when colleagues feel their best, they’re more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the TD community and experience our culture of care.
Who We Are
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is a customer obsessed organization, and we are deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Department Overview
TD’s Digital Strategy, Innovation and Payments group focuses on accelerating TD’s innovation agenda to position TD for the future. The team is comprised of 4 pillars: Digital Strategy, which connects Line of Business strategies to ensure we have an Enterprise Digital Strategy that positions TD to win in the market; Enterprise Payments, spanning strategy through to large-scale execution of payments initiatives; Enterprise Innovation & Design, which steers our innovation agenda and leads the Design Center of Excellence; and finally External Ecosystems, which leverage partnerships and strategic relationships across industry ecosystems.
From business planning to product innovation, distribution strategy to digital delivery, TD Innovation Acceleration and TD Product Management embodies every aspect of product development and deployment, end to end. Individually and collectively, it’s our challenge and privilege to grow customer loyalty, new client acquisition and help build the better bank with industry-leading products.
Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care.
Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and features:
• Leadership talks with key Leaders from across the organization
• Lunch and Learns on topics such as Innovation
• Diversity and Inclusion and Personal Branding and so much more
Job Description
We are looking for a Consultant Intern/Co-op to join TD’s Innovation Acceleration team to assist with the research, product development, innovation and change management of upcoming concepts and proof-of-concepts developed by TD’s Enterprise Innovation team. The general accountabilities of this role may include, but are not limited to the following:
• Support as business lead / change owner / product owner in the training and rollout of the Proof-of-Concepts coming out of the TD Innovation Lab and Senior Executive Team [SET] Innovation Forum (e.g. develop training / communication materials, host discussions, coordinate between various team members, record minutes that may be used for official record keeping)
• Support the governance processes (e.g. Innovation Review Council), onboarding and liaison with control partners in the support of new Innovation Proof-of-Concepts and Ventures
• Support in the development and rollout of Innovation Showcases
• Support in the activities to drive Innovation Acceleration – (e.g. develop and enhance TD’s delivery framework for accelerated projects)
• Support the development of strategic documents around topics related to Web 3.0, spatial computing, emerging commerce models etc.
• Support publication of weekly / monthly competitive intelligence to instigate disruptive thinking within the Enterprise.
Job Requirements
• Currently enrolled in an undergraduate degree in Business, Digital Strategies, Commerce or related field; with the intent of going back to school at the start of your work term
• Any of the following preferred skills will be an asset:
• You have a background or interest in applying current and future technologies to solve customer problems within financial services, retail or service industries.
• You are a strong storyteller with a demonstrated ability to translate advanced topics in a clear and concise manner.
• You have managed events, coordinated or lead projects.
• Knowledge of JIRA / Confluence an asset
• Advanced knowledge of Microsoft Office suite of products (Teams, Word, PowerPoint, Excel, Outlook).
• Previous experience in a retail or financial services industry is an asset.
• Knowledge of the principles in process engineering / 6-Sigma is an asset.
Additional Information
• This position is a 4-month work term and will commence Jan 8th – April 26th 2024.
• Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).
• We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest.
• TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements
• TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.
Inclusiveness
Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
How We’re Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you