UW Insure Brokers is an award-winning, full-service insurance broker, a leading developer of broker technologies and remains at the front of innovative servicing in the personal insurance and commercial specialized insurance industry.
The Brokerage was nominated as Insurance Business of Canada’sInsurance Broker of the year, won the title of North America Most Innovative Broker of the year 2019 , Global Fintech has selected the company as “One of the most Innovative InsurTech100 company of the World” , and Winner of IBC “Leaders of Change 2021”
We are committed to Artificial Intelligent research and development, focus on Digital Transformation, striving to be the disruptor of the global digital insurance industry.
UW Insure is currently seeking a bright and talented individual to grow their career with us in the digital arena.
The position of Digital Marketing Intern is expected to help us in the following areas:
Natural Language Processing Chat-Bot
We have chatbot, but we need a person to keep training the conversation, to design the call flow, helping with automation.
You will be expected to perform a lot of listening, reading, writing, re-write or proofread based on your understanding of the business.
User Experience (UX) Design
We have Chatbot that converse, from phone, SMS, messenger that response when asked. You will be expected to design and plan on design and monitoring the outcome. There will be monitoring and responding to public engagement and passing the queries to our brokers. We expect the best NPS from the flow design creating a wonderful user experience.
Proof of vaccination needed. Preference will be given to current student of IT / Technology.
Skills and Qualifications:
• A basic understanding of insurance, business administration and contract law is important.
• English skill with the ability to read and write is essential,
• Good computer skills
• The ability to read and write in another language is an asset.
• Knowledge of NLP, Chatbot including Facebook Messenger, WhatsApp Bot, Design UX and obtained credential in the area is an asset.
• Understanding of Natural Language Process (NLP) is an asset.